Question 1

WHEN WILL I RECEIVE MY PARCEL? HOW MUCH WILL IT COST?

Accepted Answer

International shipping might take between 5 to 10 business days. After your order is ready, you will receive a tracking number to track your parcel. The shipment cost differs depending on the country and will be added at the checkout.

Question 2

HOW CAN I PAY?

Accepted Answer

You can pay with all the main cards. Card payment is a secure and fast way to pay. Our website has SSL cryptography, which ensures data encryption and confidentiality. We cannot see, store, or otherwise operate the card data. You can pay with "Apple Pay" if you are an Apple user.
Residents from Lithuania, Latvia, Estonia, and Finland can make Bank Link payments via the Makecommerce platform.

Question 3

WHAT IS AN "EXPERIMENT"?

Accepted Answer

Choose five 2ml perfume samples from our collection that you would like to try out and assemble your "Experiment". This way, you can genuinely find the signature scent that fits you, goes beautifully with your skin's Ph and makes you happy during the day or night :) We believe this is the revolution in perfume buying as it lets you indulge and explore the full spectrum of the scent with no rush. So the next perfume you buy from us won't collect dust on a shelf but will be genuinely your extension.

Question 4

CAN I EXCHANGE THE PERFUME?

Accepted Answer

This only applies to buyers in Lithuania.

Question 5

I WANT TO USE THE "FREE REPLACEMENT". HOW DO I DO IT?

Accepted Answer

This only applies to buyers in Lithuania.

Question 6

I ORDERED THE "ADVENTURE",  AND OPENED THE PACKAGE. I WAS EXPECTING A DIFFERENT FRAGRANCE AND I WANT TO RETURN IT. WHAT TO DO?"

Accepted Answer

This only applies to buyers in Lithuania.

Question 7

WHICH PERFUME IS FOR MEN AND WHICH IS FOR WOMEN?"

Accepted Answer

We believe that perfume has no gender. If you like a scent and it makes you happy, then wear it! The division of perfumes by gender appeared in the early 20th century to increase sales. At that time, men often avoided perfume because it didn't seem like a "manly" pursuit. Labeling bottles "for men" resolved this issue, but it left a distorted view of perfumes. In reality, all perfumes are suitable for both women and men.
Of course, you can always write to us for a consultation, and we will be happy to recommend a scent based on your preferences. We suggest you try our "EXPERIMENT" – you will definitely find a scent you like.

Question 8

HOW DID YOU CHOOSE THE BRANDS FOR YOUR COLLECTION? HOW DO YOU ENSURE THE QUALITY OF THE PRODUCTS?

Accepted Answer

The idea for Nosy.lt was born almost five years ago, although our interest in perfumery art goes back much further. Our chosen brands stand for quality, artistry, craftsmanship, and the belief in creating perfumes with integrity. That's why we are proud adherents of the Perfumery Code of Ethics. We maintain warm and personal relationships with our brands and perfumers, allowing us to ensure the originality and quality of our products. Our mission is to introduce you to excellent niche perfumery and make your shopping experience with us fun and exciting!

Question 9

WHAT IS YOUR E-SHOP TAKE ON ECOLOGY AND SUSTAINABILITY?

Accepted Answer

Most of the brands in our collection use sustainable, recycled packaging. Also, the perfume ingredients are either natural, botanical, sustainable, vegan, organic, fair-traded highest quality raw materials. We try to use as little plastic as we can in our packaging on our behalf. Also, if you have to return the product for some reason, we highly suggest re-using the same packaging materials it came in. Let's live in a cleaner world!

Question 10

I HAVE SOME SUGESTIONS FOR YOU. WHAT IS THE BEST WAY TO CONTACT YOU?

Accepted Answer

We are always happy to hear from you! Write to us if you want to chat perfume or have suggestions on how we can improve! We would love to establish a long term relationship with our customers, so feel free to write us an email at monika@nosy.lt or submit a Contact form.

D.U.K.

WHEN WILL I RECEIVE MY PARCEL? HOW MUCH WILL IT COST?

HOW CAN I PAY?

WHAT IS AN "EXPERIMENT"?

CAN I EXCHANGE THE PERFUME?

I WANT TO USE THE "FREE REPLACEMENT". HOW DO I DO IT?

I ORDERED THE "ADVENTURE", AND OPENED THE PACKAGE. I WAS EXPECTING A DIFFERENT FRAGRANCE AND I WANT TO RETURN IT. WHAT TO DO?"

WHICH PERFUME IS FOR MEN AND WHICH IS FOR WOMEN?"

HOW DID YOU CHOOSE THE BRANDS FOR YOUR COLLECTION? HOW DO YOU ENSURE THE QUALITY OF THE PRODUCTS?

WHAT IS YOUR E-SHOP TAKE ON ECOLOGY AND SUSTAINABILITY?

I HAVE SOME SUGESTIONS FOR YOU. WHAT IS THE BEST WAY TO CONTACT YOU?

Terms of service

Privacy policy

FAQ